Privacy Policy

General Information

Sales from this site are made by Credere SAC

If you experience any problems with your order or in using this site, please contact our Services Centre:

Email:  kusikusi@credere.com.pe

Please read these terms of sale carefully.

You will be asked to expressly agree to these terms of sale before you place an order for products from our website. By ordering goods from the KusiKusi online shop, you acknowledge that you have read, understood and agree to be bound by these terms and the other documents referred to herein.

 We may cancel orders even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties.

Prices: All prices are in US Dollars.

In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product.

Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price and other charges are not received from you in full in cleared funds.

The prices on the website exclude all value added taxes, excise taxes, import taxes or other similar taxes, duties or charges (where applicable).

Shipping: The exact shipping cost is displayed to the customer in the ordering process. It is determined by destination and weight.

We make reasonable efforts to dispatch orders within 7 business days of the purchase date. Most orders should arrive within 10 to 15 business days after dispatch depending on the destination.

Please note that all delivery times given are estimates only.

Non-Deliveries

We will not accept liability for goods lost in transit unless we are notified within 20 days from the expected delivery date.

Changes or adulteration

All products are sold under the condition that they shall not be changed or modified for resale.

Product design belongs to Credere SAC and products are sold under the condition that they will not be copied.

Damaged goods

KusiKusi is committed to your satisfaction. Although our products are made with great care, if you receive any damaged product, we will gladly refund or replace it if you notify us within 7 days of the delivery date at kusikusi@credere.com.pe.  

The product must be returned unused to the following address.

Credere – KusiKusi Returns
Carlos Graña 165, San Isidro, Lima, Peru

The item must be returned unused and in the original condition as purchased with any labels attached and in its original packaging and with the original sales invoice issued by Kusikusi, within 15 days of the date of receipt, to the following address.   Shipping cost for returns will not be reimbursed.

Credere – KusiKusi Returns

Carlos Graña 165, San Isidro, Lima 27, Peru

Paypal

We accept payment with PayPal.

Please note for all orders placed with PayPal, payment is debited directly at the time of order, before your items are shipped. In the event that the items you have ordered are out of stock, your order will be cancelled and you will be refunded immediately.

Customs

When ordering products from us for international delivery you may have to pay import duties and taxes.